Frequently Asked Questions

PRODUCT QUESTIONS

What is one recommendation you have for me?

Take a look at our bulk truffles. We have over 50 flavors with the best pricing in the US, hands down.

Why is freshness so important when it comes to chocolate?

When it comes to chocolates, the fresher the better. Chocolate is not like wine, it does not improve with age; in fact, the opposite it true, as chocolate ages, taste begins to suffer. To learn more about our Freshness Guarantee click here.

What is the cocoa content of your chocolates?

Cocoa butter content is certainly an important part of the chocolate making process. You'll find that especially tasty chocolates, like Dan's, use pure cocoa butter rather than other fat substitutes. Our dark chocolate has 64% cacao, which we feel is the perfect level - rich and dark but not too bitter.

Are your chocolates kosher?

Currently we do not offer kosher chocolates. Check back soon though as we are looking into this.

I am allergic to nuts. Do you offer chocolates that have no nuts in them?

We do have chocolates that do not contain nuts. However, all of our chocolates are made on the same production line, therefore our non-nut chocolates may have come into contact with nuts and/or nut oils.

Do you sell sugar free or low-carb chocolates?

Yes, we do. For more information on our sugar-free assortment please visit our chocolate assortment page.

Can I "build" my own box of chocolates?

We do not offer the ability to "build" your own box. However, we offer the following chocolate assortments:
  • Assorted
  • All Dark Chocolate
  • All Milk Chocolate
  • All Caramel
  • All Sugar Free/Low Carb
  • All Pecan Caramel Clusters
  • All Truffle Pops
  • All Gourmet Bars
In addition, you can upload a digital photo and we will print it on your chocolate box cover for you.

Can I get a brochure or catalog?

If you are interested in receiving a catalog please submit our catalog request form. We also have an email list where we send offers. If you would like to place an order via telephone, please call us at 800-800-DANS.


SHIPPING QUESTIONS

Do you ship chocolates anywhere outside of the United States?

Currently, we ship only to United States addresses, which include the 48 contiguous states, Hawaii and Alaska.

Do you ship to PO Boxes or APO and FPO addresses?

We are not able to ship to PO Boxes or APO and FPO addresses because we exclusively ship using Fed Ex services, which do not deliver to PO Boxes or APO and FPO addresses. Because of the perishable nature of our chocolates and our freshness guarantee we cannot deliver to APO and FPO address because of the additional shipping time it takes to reach our customers.


LOCATION QUESTIONS

Where are you located?

Our primary offices are located in Burlington, Vermont.

Do you have any physical stores in which I can buy your chocolates?

Dan's Chocolates are available at Whole Foods in the North East and Mid Atlantic states, Price Chopper in New England and New York, and over 400 Independent stores. Dan's Chocolates at Whole Foods