100% Guarantee

Whether you're the thoughtful giver or the lucky recipient, we want you to be delighted. If your order does not arrive in perfect condition or you are not satisfied with our chocolates or other products, just return them to us for a prompt, courteous replacement or refund. Our Guarantee applies to products bought via the web sites www.danschocolates.com, www.dans.com, or via phone. Any request or problem must be submitted within 30 days of the date of order.